Archives: faqs

Where can I get help with my stud finder?

Zircon Customer Service and Technical Support is available Monday – Saturday, 4 PM – 1 AM, BST: +1-408-963-4550. Closed 2021: 1 JAN, 15 FEB, 31 MAY, 5 JULY, 6 SEPT, 25-26 NOV, 23-24 DEC You may also access our ZirconTV YouTube channel for the latest How-to videos and our online Interactive Support Center.

Can I find studs behind a tiled wall?

No two tile walls are alike. We do not recommend the use of basic StudSensor™ models with only Stud Scan or DeepScan® modes to locate studs behind tiled walls. MultiScanner® models with Metal Scan mode may help to identify the pattern of nails or screws attaching the lath or sheetrock to the wall beneath the …

I suspect electrical wires in a certain area when I scan, but why am I not detecting any?

Electrical field locators may not detect live AC wires if the wires are more than 2 inches from the scanned surface, in concrete, encased in conduit, present behind a plywood shear wall or metallic wall covering, or if moisture is present in the environment or scanned surface. If your tool has Metal Scan mode, use …

Why does my StudSensor™ stud finder start flashing, or blinking, when I press the Power button?

The flashing, or blinking, is most likely a low battery indication. Please replace your battery with a brand new 9V alkaline battery with an extended expiration date. Zircon stud finders require a robust, fully charged 9V alkaline battery to properly operate. This is especially important with models with backlit LCD screens. Note: The MultiScanner® x85 …

What is the difference between WireWarning® detection and AC Scan?

WireWarning® detection is a feature to alert the user to the presence of live,unshielded, electrical AC wires while scanning for studs and metal. The WireWarning® detection is always on in StudScan, DeepScan®, or Metal Scan modes. (An LED light will flash, or a lightning bolt icon will appear on the LCD display when live AC …

How can I differentiate between metal and wood studs?

To verify whether the stud you located in Stud Scan or DeepScan® mode is metal or wood, you would need a MultiScanner® stud finder with Metal Scan mode (or a dedicated metal finder). Switch the mode to Metal Scan and scan the stud again. If you receive positive metal indications from floor to ceiling, the …

The package states the tool will locate metal studs but the specifications state the tool does not have Metal Scan. Which statement is true?

In StudScan and DeepScan® modes, the tool will indicate the presence of wood OR metal studs with a stud indication (but will not indicate whether the stud is wood or metal). MultiScanner® models with Metal Scan mode can be used to verify whether the stud located in Stud Scan or DeepScan® mode is metal.

How do I calibrate my StudSensor™ or MultiScanner® stud finder?

Zircon stud finders are designed to be as effortless as possible. Place the stud finder flat against the wall, press and hold the power button, and wait for 1-2 seconds. The tool automatically calibrates to the wall’s surface. If there is a calibration error, or if you have started over a stud, the tool will …

Can I use Zircon stud finders on the exterior of my home, through siding, or roof shingles?

No, Zircon StudSensor stud finders and MultiScanner wall scanners are designed and recommended for interior use only.

How do I reassemble my StudSensor™ stud finder if I took the screw off of the back?

With the screw still off, take the battery cover off and place the tool flat on a table. Carefully take the top case off to reveal the circuit board inside. Make sure everything is aligned correctly and looks square. Check that the battery spacer (the plastic part with two holes) is sitting in front of …